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Outage/Service Interruptions - Resolved - Admin Tech - Banner Production

Resolved - 08/11/2018 23:13

Resolved Time:
08/11/2018 23:13
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Original Outage - 08/11/2018 19:00

Outage Details:
The Banner production environment (PROD) will be unavailable while IT technicians perform system maintenance.

Created:
09/10/2018 00:00
People/Groups Affected:
Faculty Staff Students General Public
Campuses Affected:
Northern Oklahoma College at Stillwater
OSU-Stillwater
OSU-Institute of Technology
OSU-Oklahoma City
OSU-Tulsa
Connors State College
OSU Center for Health Services
Langston University
Panhandle State University
Northeastern Oklahoma A & M
Services Affected:
Administrative Technology Services - Banner Production
Estimated Resolved Time:
08/12/2018 08:00
Technical Details:
No additional information is available at this time.
Additional Information:
Affected Banner services include:
my.okstate.edu
my.connorsstate.edu
my.langston.edu
my.neo.edu
my.opsu.edu
Banner Accounts Receivable
Banner Admissions
Banner Finance
Banner Financial Aid
Banner Human Resources
Banner Payroll
Banner Student
Internet Native Banner (INB)
Self-Service Banner (SSB)
Batch/Job Submission
eProcurement/eInvoice
ePrint
ODSP/Cognos
Degree Works
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu