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Resolved - Access to OSU websites and Cowboy Mail

Resolved - 10/06/2017 14:44

Resolved Time:
10/06/2017 14:44
Resolution:
problem solved
Technical Details:
none

Original Outage - 07/13/2017 00:00

Outage Details:
Logging in to Cowboy Mail (cowboymail.okstate.edu) and Shibboleth supported OSU websites may have short temporary periods where logging in is not possible. IT technicians do not think an extended outage is likely. If users are not able to log in to Cowboy Mail or other OSU websites during this downtime, they should wait a few minutes and try again.
Created:
10/10/2017 05:00
People/Groups Affected:
Faculty Staff Students
Campuses Affected:
Panhandle State University
Northeastern Oklahoma A & M
OSU-Oklahoma City
Connors State College
OSU-Stillwater
OSU Center for Health Services
OSU-Institute of Technology
OSU-Tulsa
Services Affected:
Identity and Access Management: Active Directory Federated Services (ADFS), Shibboleth
Estimated Resolved Time:
07/13/2017 08:00
Technical Details:
IT technicians will be installing the Extended Verification (EV) certificates.
Additional Information:
Examples of Shibboleth supported websites include, but are not limited to: Orange Mail - http://orangemail.okstate.edu CampusLink - https://campuslink.okstate.edu HathiTrust - www.hathitrust.org Science Direct - http://www.sciencedirect.com
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu