Outage/Service Interruptions

What services does this affect?

web portal
Degree Works
CAS
my.okstate.edu

Who does this affect?

Faculty Staff Students General Public

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Intermittent outages in networking are causing low level application errors in the services listed.
Web portal
Degree Works
CAS
my.okstate.edu

IT technicians are aware of the issue and are currently working to restore services.

Resolution - Nov 20th 5:01 pm

IT technicians completed hardware migration. These services have been restored to full functionality as of 4:00 PM Sunday, 11/19. IT technicians will continue to monitor these services to ensure availability.

Update - Nov 20th 5:02 pm

Technicians will be installing new hardware to address this issue. The migration has been rescheduled for the 19th of November (10AM-2PM).

Update - Oct 13th 4:39 pm

Technicians have received hardware to address the high latency issues and it is scheduled to be installed the week of Oct. 30th.

Update - Oct 13th 4:33 pm

Technicians have received hardware to address the high latency issues and it is scheduled to be installed the week of Oct. 30th.

Update - Sep 29th 3:51 pm

The vendor has identified the root cause of the of the high latency. Technicians have ordered new hardware that should alleviate the problem.

Update - Sep 22nd 3:32 pm

Technicians are continuing to monitor services, and are working with the vendor to improve latency.

Update - Sep 18th 2:53 pm

Technicians are continuing to monitor services, and are working to improve latency.

Update - Sep 11th 3:57 pm

Technicians continue to monitor the issue and are working with the vendor to ensure availability of the affected services.

Update - Sep 8th 4:32 pm

OSU Technicians have worked with the vendor to modify the systems and fix this issue. Services should be restored to the affected systems and IT Technicians will continue to monitor the network to ensure availability.

Update - Sep 7th 3:47 pm

Update Posted: 3:59 p.m. 9/6/2017 Technicians are aware of the issue and are working with the vendor to restore services to the affected areas.

Update - Sep 5th 4:09 pm

Technicians are aware of the issue and are working with the vendor to restore services to the affected areas.

Update - Aug 31st 4:52 pm

Intermittent outages in networking are causing low level application errors in the services listed. Web portal Degree Works CAS my.okstate.edu IT technicians are aware of the issue and are currently working to restore services.