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Outage/Service Interruptions - Res - Network Services - OSU-Stillwater

Resolved - 03/23/2018 07:30

Resolved Time:
03/23/2018 07:30
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Update - 03/22/2018 16:10

Outage Details:
Technicians are working with the vendor to determine the cause of the outage.
People/Groups Affected:
Faculty Staff Students
Campuses Affected:
OSU-Institute of Technology
OSU-Stillwater
OSU-Tulsa
OSU Center for Health Services
Northern Oklahoma College at Stillwater
Langston University
Panhandle State University
Northeastern Oklahoma A & M
Connors State College
OSU-Oklahoma City
Services Affected:
Network Services - Connectivity - Wired, Wireless, VoIP, Data Center resources, Site to site VPN tunnels Note: Wireless and/or Voice over Internet Protocol (VoIP) will be affected only if the building normally has these services.
Estimated Resolved Time:
03/23/2018 07:00
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.

Original Outage - 03/22/2018 10:20

Outage Details:
IT Technicians discovered a network outage affecting connectivity at OSU Stillwater. This outage is due to an unknown service interruption and technicians are working with the vendor to determine the cause.
Created:
04/21/2018 07:07
People/Groups Affected:
Faculty Staff Students
Campuses Affected:
Northeastern Oklahoma A & M
Northern Oklahoma College at Stillwater
OSU Center for Health Services
Connors State College
OSU-Stillwater
OSU-Tulsa
OSU-Oklahoma City
OSU-Institute of Technology
Langston University
Panhandle State University
Services Affected:
Network Services - Connectivity - Wired, Wireless, VoIP, Data Center resources, Site to site VPN tunnels

Note: Wireless and/or Voice over Internet Protocol (VoIP) will be affected only if the building normally has these services.
Estimated Resolved Time:
03/22/2018 17:00
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu