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Outage/Service Interruptions - Resolved - Banner ERP ODS Student

Resolved - 04/19/2018 04:30

Resolved Time:
04/19/2018 04:30
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information at this time

Update - 04/18/2018 16:49

Outage Details:
These services have been restored to full functionality. IT technicians will continue to closely monitor these services to ensure availability.
People/Groups Affected:
Staff
Campuses Affected:
Northern Oklahoma College at Stillwater
OSU-Stillwater
Connors State College
OSU-Tulsa
OSU Center for Health Services
Langston University
Northeastern Oklahoma A & M
OSU-Institute of Technology
OSU-Oklahoma City
Panhandle State University
Services Affected:
Administrative Technology - Banner ERP ODS Student Refresh
Estimated Resolved Time:
04/18/2018 16:30
Technical Details:
No additional information is available at this time.

Additional Information:
Affected Banner services include the following:
ODSP/Cognos

Original Outage - 04/18/2018 05:00

Outage Details:
The Banner production ODS Student refresh did not complete successfully today, so all ODS/Cognos reports will reflect the same data as yesterday (Tuesday, April 17).
Created:
05/18/2018 07:28
People/Groups Affected:
Staff
Campuses Affected:
OSU Center for Health Services
OSU-Institute of Technology
OSU-Oklahoma City
Northeastern Oklahoma A & M
OSU-Tulsa
OSU-Stillwater
Langston University
Panhandle State University
Northern Oklahoma College at Stillwater
Connors State College
Services Affected:
Administrative Technology - Banner ERP ODS Student Refresh
Estimated Resolved Time:
Technical Details:
No additional information is available at this time.

Additional Information:
Affected Banner services include the following:
ODSP/Cognos
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu