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Outage/Service Interruptions - Resolved - Network Services - VPN - OSU Stillwater/OSUIT

Resolved - 06/05/2018 18:30

Resolved Time:
06/05/2018 18:30
Resolution:
Correction:
IT technicians have completed their work on the VPN Tunnel as of 6:30 PM. These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Resolved - 06/05/2018 19:00

Resolved Time:
06/05/2018 19:00
Resolution:
IT technicians have completed their work on the VPN Tunnel as of 7:00 PM. These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Original Outage - 06/05/2018 18:00

Outage Details:
The Virtual Private Network (VPN) tunnel between OSU-Stillwater and OSUIT will be unavailable.
Created:
06/05/2018 18:54
People/Groups Affected:
Faculty Staff Students
Campuses Affected:
OSU-Stillwater
OSU-Institute of Technology
Services Affected:
Network Services - Internet Access - Site to Site VPN
Estimated Resolved Time:
06/05/2018 18:30
Technical Details:
No additional information is available at this time.
Additional Information:
Configuration changes need to be applied to the virtual private network (VPN) tunnel. The VPN is used by all campuses to connect to the systems housed at Stillwater and other OSU/A&M campuses. Recently it was found that while campuses can connect to Stillwater, they cannot connect to any other campus within the system network. This change will correct this issue. Intermittent connectivity will occur during the outage that will not last more than thirty minutes.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu