Outage/Service Interruptions

What services does this affect?

IDMS (O-Key, C-Key, Lionkey, Golkey, Aggie Access)

Who does this affect?

Faculty Staff Students

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Erroneous email notifications have been sent to approximately 9000 people across all campuses. The message looked like this:
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Subject: Notification of campus-name Email Services Eligibility

Our records indicate you are now eligible to receive email services as an employee/a student of campus_name. In order to receive official communications from your campus, it is important for every student and employee to set up their email services.. To begin utilizing your email services, please log into your O-Key/C-Key/GoldKey account, click on the "Login Address" Menu link and choose a new login address, then click on the "Email Destination" link available on the left hand menu. You will have the option of choosing an email destination.

Please contact the OSU Information Technology Helpdesk at 405-744-HELP(4357) if you have any questions about your IT services.

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O-Key Systems Administrator
Information Technology
Oklahoma State University
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If you received such email from O-Key Systems Administrator, please ignore it.

Resolution - Jun 29th 5:05 pm

IT technicians are aware of the mistaken email and if you receive it the email can be ignored.