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Outage/Service Interruptions - Resolved - Duo Services

Resolved - 08/20/2018 11:56

Resolved Time:
08/20/2018 11:56
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Update - 08/20/2018 11:36

Outage Details:
The vendor is aware of the issue and is continuing work to resolve the problem.
People/Groups Affected:
Staff Faculty
Campuses Affected:
Langston University
OSU-Tulsa
Northeastern Oklahoma A & M
Panhandle State University
OSU-Stillwater
OSU-Oklahoma City
Northern Oklahoma College at Stillwater
OSU-Institute of Technology
Connors State College
OSU Center for Health Services
Services Affected:
Duo Services
Estimated Resolved Time:
08/20/2018 12:30
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.

Original Outage - 08/20/2018 10:25

Outage Details:
Duo services have been reported having intermittent login success. The vendor is working to correct the issue.
Created:
09/18/2018 22:58
People/Groups Affected:
Staff Faculty
Campuses Affected:
OSU-Institute of Technology
Northeastern Oklahoma A & M
OSU-Oklahoma City
OSU-Tulsa
OSU Center for Health Services
OSU-Stillwater
Connors State College
Langston University
Panhandle State University
Northern Oklahoma College at Stillwater
Services Affected:
Duo Services
Estimated Resolved Time:
08/20/2018 11:30
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu