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Outage/Service Interruptions - Resolved - Microsoft Office 365

Resolved - 09/05/2018 07:40

Resolved Time:
09/05/2018 07:40
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Update - 09/04/2018 20:39

Outage Details:
Microsoft Office 365 is mostly functional. Users may still have some intermittent connectivity and login issues while technicians continue working with Microsoft to resolve the problem.
People/Groups Affected:
Faculty, Staff, Students
Campuses Affected:
Langston University
Northern Oklahoma College at Stillwater
OSU-Institute of Technology
Panhandle State University
OSU-Tulsa
Connors State College
OSU Center for Health Services
Northeastern Oklahoma A & M
OSU-Stillwater
OSU-Oklahoma City
Services Affected:
Microsoft Office 365 logins, Cowboymail
Estimated Resolved Time:
09/05/2018 08:00
Technical Details:
This include all Office 365 services:
Exchange Online
Skype for Business
SharePoint Online
Office Online
Onedrive
Additional Information:
No additional information is available at this time.

Update - 09/04/2018 16:55

Outage Details:
Technicians are aware of the issue and are continuing work to resolve the problem.
People/Groups Affected:
Faculty, Staff, Students
Campuses Affected:
OSU-Tulsa
Langston University
OSU-Stillwater
Connors State College
Northeastern Oklahoma A & M
OSU-Institute of Technology
OSU Center for Health Services
Northern Oklahoma College at Stillwater
Panhandle State University
OSU-Oklahoma City
Services Affected:
Microsoft Office 365 logins, Cowboymail
Estimated Resolved Time:
09/04/2018 21:00
Technical Details:
This include all Office 365 services:
Exchange Online
Skype for Business
SharePoint Online
Office Online
Onedrive
Additional Information:
No additional information is available at this time.

Update - 09/04/2018 13:10

Outage Details:
Technicians are aware of the issue and are continuing work to resolve the problem.
People/Groups Affected:
Faculty, Staff, Students
Campuses Affected:
OSU-Institute of Technology
Northeastern Oklahoma A & M
OSU Center for Health Services
Panhandle State University
OSU-Oklahoma City
Connors State College
OSU-Tulsa
Langston University
Northern Oklahoma College at Stillwater
OSU-Stillwater
Services Affected:
Microsoft Office 365 logins, Cowboymail
Estimated Resolved Time:
09/04/2018 17:00
Technical Details:
This include all Office 365 services:
Exchange Online
Skype for Business
SharePoint Online
Office Online
Onedrive
Additional Information:
No additional information is available at this time.

Update - 09/04/2018 10:45

Outage Details:
Even when able to login, full functionality may not be available. Technicians are currently working with the vendor to resolve the problem.
People/Groups Affected:
Faculty, Staff, Students
Campuses Affected:
OSU Center for Health Services
Langston University
OSU-Stillwater
OSU-Oklahoma City
Panhandle State University
Northern Oklahoma College at Stillwater
OSU-Tulsa
Connors State College
Northeastern Oklahoma A & M
OSU-Institute of Technology
Services Affected:
Microsoft Office 365 logins, Cowboymail
Estimated Resolved Time:
09/04/2018 12:00
Technical Details:
This include all Office 365 services:
Exchange Online
Skype for Business
SharePoint Online
Office Online
Onedrive
Additional Information:
No additional information is available at this time.

Original Outage - 09/04/2018 05:00

Outage Details:
Microsoft Office 365 is having intermittent connectivity and login issues. Technicians are working with Microsoft to resolve the problem.
Created:
09/04/2018 09:21
People/Groups Affected:
Faculty, Staff, Students
Campuses Affected:
OSU-Institute of Technology
OSU-Tulsa
Connors State College
OSU Center for Health Services
Langston University
Northeastern Oklahoma A & M
OSU-Stillwater
Panhandle State University
Northern Oklahoma College at Stillwater
OSU-Oklahoma City
Services Affected:
Microsoft Office 365 logins, Cowboymail
Estimated Resolved Time:
09/04/2018 10:30
Technical Details:
This include all Office 365 services:
Exchange Online
Skype for Business
SharePoint Online
Office Online
Onedrive
Additional Information:
No additional information is available at this time.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu