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Outage/Service Interruptions - Resolved - Administrative Technology - TouchNet

Resolved - 09/11/2018 20:00

Resolved Time:
09/11/2018 20:00
Resolution:
These services have been restored to full functionality as of 8:00 PM. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Update - 09/11/2018 20:17

Outage Details:
Technicians are continuing to work with the vendor to resolve the problem.
People/Groups Affected:
Staff Student
Campuses Affected:
OSU-Tulsa
OSU-Stillwater
Services Affected:
Administrative Technology - TouchNet
Estimated Resolved Time:
09/11/2018 20:00
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.

Original Outage - 09/11/2018 16:15

Outage Details:
Online Bursar billing and payment functionality is currently unavailable. IT technicians are working with the vendor to resolve the issue.
Created:
09/11/2018 18:20
People/Groups Affected:
Staff Student
Campuses Affected:
OSU-Tulsa
OSU-Stillwater
Services Affected:
Administrative Technology - TouchNet
Estimated Resolved Time:
09/11/2018 23:00
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu