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Outage/Service Interruptions - Resolved - Admin Tech - Online Classroom

Resolved - 10/04/2018 17:00

Resolved Time:
10/04/2018 17:00
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional details at this time.

Update - 10/04/2018 08:22

Outage Details:
IT Technicians have applied a hotfix and the issue should be resolved. Technicians will continue to monitor until 5:00 PM to make sure no other issues arise.
People/Groups Affected:
Students Faculty Staff
Campuses Affected:
OSU-Tulsa
OSU-Institute of Technology
OSU-Oklahoma City
OSU-Stillwater
Services Affected:
Online Classroom
Estimated Resolved Time:
10/04/2018 17:00
Technical Details:
No additional information is available at this time.
Additional Information:
Workaround: Streaming for videos is still available.

Update - 10/03/2018 17:01

Outage Details:
IT technicians are aware of the issue and are continuing work to resolve the problem.
People/Groups Affected:
Students Faculty Staff
Campuses Affected:
OSU-Oklahoma City
OSU-Institute of Technology
OSU-Stillwater
OSU-Tulsa
Services Affected:
Online Classroom
Estimated Resolved Time:
10/04/2018 17:00
Technical Details:
No additional information is available at this time.
Additional Information:
Workaround: Streaming for videos is still available.

Original Outage - 10/01/2018 08:00

Outage Details:
Downloads in the online classroom that take longer that 2 minutes are currently experiencing issues with time-outs. D2L is currently investigating and working to identify the cause of the issue.
Created:
10/30/2018 23:01
People/Groups Affected:
Students Faculty Staff
Campuses Affected:
OSU-Institute of Technology
OSU-Oklahoma City
OSU-Stillwater
OSU-Tulsa
Services Affected:
Online Classroom
Estimated Resolved Time:
10/03/2018 17:00
Technical Details:
No additional information is available at this time.
Additional Information:
Workaround: Streaming for videos is still available.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu