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Outage/Service Interruptions - Resolved - Admin Tech - Banner ERP ODS

Resolved - 11/07/2018 10:11

Resolved Time:
11/07/2018 10:11
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information at this time.

Update - 11/07/2018 07:56

Outage Details:
Banner Student data is still being refreshed in production ODS due to an issue with one of the mappings. IT Technicians are still monitoring the data.
People/Groups Affected:
Faculty Staff
Campuses Affected:
OSU-Stillwater
OSU Center for Health Services
Langston University
OSU-Oklahoma City
Northeastern Oklahoma A & M
OSU-Tulsa
Panhandle State University
OSU-Institute of Technology
Northern Oklahoma College at Stillwater
Connors State College
Services Affected:
Administrative Technology - Banner ERP
Estimated Resolved Time:
11/07/2018 09:00
Technical Details:
No additional information.
Additional Information:
Cognos reports will not reflect accurate Student data until the refresh process has completed.

Original Outage - 11/07/2018 00:00

Outage Details:
Banner Student data is still being refreshed in production ODS due to an issue with one of the mappings. IT Technicians are overseeing the data.
Created:
12/08/2018 06:47
People/Groups Affected:
Faculty Staff
Campuses Affected:
Connors State College
OSU-Institute of Technology
OSU-Tulsa
Panhandle State University
Northeastern Oklahoma A & M
OSU-Oklahoma City
OSU-Stillwater
OSU Center for Health Services
Langston University
Northern Oklahoma College at Stillwater
Services Affected:
Administrative Technology - Banner ERP
Estimated Resolved Time:
11/07/2018 08:00
Technical Details:
No additional information.
Additional Information:
Cognos reports will not reflect accurate Student data until the refresh process has completed.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu