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Outage/Service Interruptions - Resolved - Banner Degree Works / Degree Audit

Resolved - 11/11/2018 16:00

Resolved Time:
11/11/2018 16:00
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Original Outage - 11/11/2018 10:00

Outage Details:
The following sites will be down during this outage. ADMINISTRATIVE USERS: Dashboard: https://degreeworks.okstate.edu:9007/Dashboard_osu/dashboard Scribe: https://degreeworks.okstate.edu:9007/ScribeUI_osu/default.html#/shell (shepentry/surecode): https://degreeworks.okstate.edu:9007/dwShell_osu/dwshell.html STUDENT USERS: Dashboard: https://degreeworks.okstate.edu:9007/Dashboard_osu/dashboard
Created:
12/10/2018 22:32
People/Groups Affected:
Faculty Staff Students
Campuses Affected:
OSU-Stillwater
OSU-Tulsa
Services Affected:
Banner Degree Works/Degree Audit
Estimated Resolved Time:
11/12/2018 08:00
Technical Details:
No additional information is available at this time.
Additional Information:
AFFECTS TO ADMINISTRATIVE USERS:
- Will not be able to view audits or perform any type of administrative activities.
- New users will not be imported during this outage
- Nightly extracts from Banner to Degree works will not run.

AFFECTS TO STUDENT USERS:
- Students will not be able to see their audits.
- Any updates that occur in Banner will not show up in Degree Works until possibly Tuesday, Nov 13th
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu