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Oklahoma State University

Outage/Service Interruptions

Resolved - Document Imaging

Began: Aug 7th 6:15 am

Resolved: Aug 7th 2:15 pm

What services does this affect?

Administrative Technology Services - Document Imaging

Who does this affect?

Staff

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Document imaging users may receive an error when scanning documents using Grooper or ApplicationXtender. Images may also fail to render when retrieved in the legacy and Banner (BDM) document imaging environments. IT technicians are working to resolve the issue.

Resolution - Aug 7th 2:19 pm

These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.

For Additional Information Contact

IT Helpdesk
405-744-4357
helpdesk@okstate.edu