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Oklahoma State University

Outage/Service Interruptions

Resolved - Computer Reboot Times - Mltp Labs

Began: Oct 9th 5:00 pm

Resolved: Oct 14th 8:07 am

What services does this affect?

Computer Labs

Who does this affect?

Faculty, Staff, Students

Campuses Affected

  • OSU-Stillwater

How does this affect me?

A problem was identified with OSU Computer Lab workstations affecting students' ability to login. IT technicians are currently working to restore services.

Resolution - Oct 14th 8:34 am

These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.

Update - Oct 10th 12:02 pm

IT will update the Management server which controls the lab workstations over the weekend to attempt to address slower than normal reboot times.

Update - Oct 9th 9:05 pm

Technicians are aware of the problem and are working to restore services to the affected users.

Update - Oct 9th 8:38 pm

Labs affected: MS108, CLB 4th Floor, and Academic Enhancement Center. Dell lab thin clients are taking longer than normal to reboot. IT technicians have reduced the reboot time delay to 2-3 minutes but are still investigating the root cause to restore reboot times to normal.

For Additional Information Contact

IT Helpdesk
405-744-4357
helpdesk@okstate.edu