Outage/Service Interruptions
Resolved - Admin Tech - Banner Production
Began: Nov 12th 6:00 pm
Resolved: Nov 15th 6:20 pm
What services does this affect?
Administrative Technology Services - Banner Production
Who does this affect?
Faculty Staff Students General Public
Campuses Affected
All OSU A&M Campuses
How does this affect me?
Users may experience intermittent connectivity errors in the Banner production (PROD) environment. This affects Banner applications as well as user-submitted and scheduled batch processes. Users may receive an error similar to the following: ORA-12547 TNS lost contact
Resolution - Nov 15th 6:31 pm
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Update - Nov 15th 4:47 pm
IT Technicians are aware of the issue and are continuing work to resolve the problem.
Update - Nov 15th 9:17 am
IT Technicians are aware of the issue and are continuing work to resolve the problem.
Update - Nov 14th 4:39 pm
IT Technicians are aware of the issue and are continuing work to resolve the problem.
For Additional Information Contact
IT Helpdesk
405-744-4357
helpdesk@okstate.edu