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Oklahoma State University

Outage/Service Interruptions

Resolved - IDMS Services

Began: Nov 10th 1:20 pm

Resolved: Nov 10th 1:45 pm

What services does this affect?

IDMS Services (Aggie Access, C-Key, Gold-Key, Lion-Key, and O-Key)

Who does this affect?

Faculty Staff Students

Campuses Affected

All OSU A&M Campuses

How does this affect me?

IDMS service (Aggie Access, C-Key, Gold-Key, Lion-Key, and O-Key) experienced issues communicating with the Campus Alert System (Rave Mobility). During the outage, users were unable to activate and update/reset their password.

Resolution - Nov 10th 1:55 pm

These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.

For Additional Information Contact

IT Helpdesk
405-744-4357
helpdesk@okstate.edu