Outage/Service Interruptions

What services does this affect?

Cowboy Mail, Orange Mail

Who does this affect?

Faculty, Staff, Students, General Public

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Recipients are unable to open encrypted email messages sent via Exchange Online. When mails are sent using the [Encrypt] function, the recipients may be unable to decrypt them.

Resolution - Jan 28th 2:44 pm

These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.

Update - Jan 27th 10:33 pm

Technicians are aware of the issue and are continuing to work with the vendor to restore services to full functionality.

Update - Jan 26th 8:58 am

Technicians are aware of the issue and are continuing to work with the vendor to restore services to full functionality.

Update - Jan 25th 8:51 am

Technicians are aware of the issue and are continuing to work with the vendor to restore services to full functionality.

Update - Jan 24th 5:28 pm

Technicians are aware of the issue and are continuing to work with the vendor to restore services to full functionality.

Update - Jan 21st 11:08 am

Technicians are aware of the issue and are continuing to work with the vendor to restore services to full functionality.

Update - Jan 19th 2:25 pm

Technicians are aware of the issue and are continuing to work with the vendor to restore services to full functionality.

Update - Jan 18th 2:57 pm

While the vendor claims the issue has been resolved, testing shows the issue still persists.

Resolution - Jan 18th 2:32 pm

These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.