Outage/Service Interruptions

What services does this affect?

Instructional Technology Services - Zoom

Who does this affect?

Students, Faculty, Staff

Campuses Affected

• OSU Center for Health Services
• OSU-Institute of Technology
• OSU-Stillwater
• OSU-Tulsa
• OSU-Oklahoma City

How does this affect me?

The vendor has identified the issue with Zoom's dashboard service, customers are unable to search users in past meetings. The vendor will continue to investigate and provide updates as they have them.

Resolution - Sep 8th 5:07 am

These services have been restored to full functionality. Technicians will continue to monitor them.

Update - Sep 7th 4:21 pm

The vendor has identified the issue impacting a subset of customers unable to search users in the dashboard and will be rolling out a fix at the earliest. They will continue to investigate and provide updates as they have them.

Update - Sep 7th 2:00 pm

The vendor has identified the issue impacting a subset of customers unable to search users in the dashboard and will be rolling out a fix at the earliest. They will continue to investigate and provide updates as they have them.

Update - Sep 7th 12:17 pm

The vendor has identified the issue impacting a subset of customers unable to search users in the dashboard and will be rolling out a fix at the earliest. They will continue to investigate and provide updates as they have them.

Update - Sep 7th 9:57 am

The vendor has identified the issue impacting a subset of customers unable to search users in the dashboard and will be rolling out a fix at the earliest. They will continue to investigate and provide updates as they have them.