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Oklahoma State University

Scheduled Downtime - CSGold Update

Original Outage - 10/23/2019 08:00

Outage Details:
CSGold will be upgraded during this window. The system will not be down for the entire window, but may be down for up to 1.5 days in one stretch. We will do our best to have the majority of the downtime during evening and overnight.

Doors should continue to function normally when the system is down.

Micros will work offline if the timeout is set properly. Transactions will be uploaded when the server is back online.

ID card will not be able to be created or replaced when the system is down.

TimePro will not be down, but when the CSGold server is down, card swipe time/attendance will not function. It is recommended that employees who normally use card swipe either clock in/out using webclock.okstate.edu or the dept track the time on paper, then enter it manually in TimePro.
Created:
09/10/2019 08:57
People/Groups Affected:
Faculty, Staff, Students
Campuses Affected:
OSU-Tulsa
OSU-Stillwater
Services Affected:
Administrative Technology Services - ID Card Services - CSGold
Estimated Resolved Time:
10/25/2019 17:00
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu