Service Interruption
Zoom - AI Companion - Issue Resolved
Began: Nov 20th, 10:00 pm
Resolved: Jan 10th, 5:17 pm
What services does this affect?
Instructional Technology Services - Zoom AI Companion
Who does this affect?
Students, Faculty, Staff
Campuses Affected
- OSU-Tulsa
- OSU-Stillwater
- OSU Center for Health Services
- OSU-Institute of Technology
- OSU-Oklahoma City
How does this affect me?
Our monitoring has detected service degradation where subset of users facing issues with AI Companion meeting query. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Resolution - Jan 11th, 1:16 pm
The issue causing intermittent failures when composing messages with AI Companion has been resolved.
Update - Dec 5th, 6:56 pm
No additional information is available at this time.
For Additional Information Contact
IT Helpdesk
405-744-4357
helpdesk@okstate.edu