Service Interruption

What services does this affect?

Microsoft 365 suite

Who does this affect?

Students, Faculty, Staff

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Some users are unable to use eDiscovery services and features in Purview eDiscovery.

Resolution - Mar 30th, 5:29 pm

These services have been restored to full functionality.

Update - Mar 28th, 10:39 pm

Technicians have implemented a fix and are waiting for verification that it is functioning properly.

Update - Mar 28th, 9:35 am

Microsoft technicians are continuing their testing and analysis of the code.

Update - Mar 26th, 7:56 pm

Microsoft has confirmed their new solution and is applying it to their systems.

Update - Mar 26th, 2:13 pm

Microsoft's work to resolve the issue has been unsuccessful. They are testing a new solution but do not have a timeline for when it will be finished and services will be restored.

Update - Mar 26th, 12:04 am

Microsoft is continuing work to restore services. They now estimate full restoration at 3:00 AM.

Update - Mar 25th, 9:11 pm

Service restoration is taking longer than expected. Microsoft now estimates services will be restored by 11:00 PM.

Update - Mar 25th, 5:28 pm

Microsoft is working to restore services. They expect service restoration in about three hours.