Service Interruption

What services does this affect?

Microsoft 365 (Outlook, Teams, OneDrive, Word, Excel, etc.), Duo Authentication

Who does this affect?

Staff, Faculty, Students

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Oklahoma State Enterprise Information Technology is currently monitoring a reported issue affecting Microsoft Authentication and Duo Security. Users may experience intermittent failures, delays, or the inability to authenticate when logging into university services that require Microsoft and Duo multi-factor authentication (MFA).

Update - Feb 23rd, 12:00 pm

Microsoft reported they've confirmed that the reported impact has been mitigated. Their investigation determined that Microsoft services were operating as expected throughout the incident. They've confirmed with a third party authentication provider (Cisco/Duo) that a fix deployed within their environment has resolved the issue, and they're seeing successful authentication attempts.

Resolution - Feb 23rd, 11:46 am

Microsoft reported they???ve confirmed that the reported impact has been mitigated. Their investigation determined that Microsoft services were operating as expected throughout the incident. They???ve confirmed with a third party authentication provider (Cisco/Duo) that a fix deployed within their environment has resolved the issue, and they???re seeing successful authentication attempts.