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Resolved - Identity Management System - Campus Alerts

Resolved - 08/25/2017 11:37 AM

Resolved Time:
08/25/2017 11:37 AM
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information at this time.

Original Outage - 08/25/2017

Outage Details:
Rave Mobility is experiencing an outage which affects the campus alert system. The campus alert system will be down during this time. IT Technicians are working with the vendor to resolve the outage.
Created:
08/25/2017 11:37 AM
People/Groups Affected:
Faculty Staff Students General Public
Campuses Affected:
Connors State College
Northern Oklahoma College at Stillwater
OSU-Oklahoma City
OSU-Tulsa
OSU Center for Health Services
OSU-Institute of Technology
Langston University
Panhandle State University
OSU-Stillwater
Northeastern Oklahoma A & M
Services Affected:
Identity Management System - Campus Alerts
Estimated Resolved Time:
Closed: 8/25 11:30 AM
Technical Details:
No additional information at this time.
Additional Information:
The Identity Management System (O-Key, C-Key, Aggie Access, LionKey, Goldkey) utilizes the Rave Mobility system to manage Campus Alerts.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu