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Outage/Service Interruptions - Resolved - Admin Tech - Banner Cognos

Resolved - 04/03/2018 05:00

Resolved Time:
04/03/2018 05:00
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Update - 04/02/2018 16:40

Outage Details:
Technicians are implementing a solution to the issue, and will be monitoring the situation to ensure services have been restored to full functionality.
People/Groups Affected:
Staff Faculty
Campuses Affected:
OSU-Stillwater
OSU-Institute of Technology
Panhandle State University
Northeastern Oklahoma A & M
Northern Oklahoma College at Stillwater
OSU-Tulsa
OSU-Oklahoma City
OSU Center for Health Services
Connors State College
Langston University
Services Affected:
Administrative Technology - Banner Cognos
Estimated Resolved Time:
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.

Update - 04/02/2018 15:02

Outage Details:
IT Technicians are continuing work to resolve the problem.
People/Groups Affected:
Staff Faculty
Campuses Affected:
OSU-Oklahoma City
OSU Center for Health Services
OSU-Tulsa
Langston University
Northern Oklahoma College at Stillwater
Northeastern Oklahoma A & M
OSU-Institute of Technology
Connors State College
OSU-Stillwater
Panhandle State University
Services Affected:
Administrative Technology - Banner Cognos
Estimated Resolved Time:
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.

Original Outage - 04/02/2018 06:00

Outage Details:
Cognos Scheduled Reporting is currently unavailable. IT technicians are aware of the issue and are currently working to restore services.

Created:
05/01/2018 22:42
People/Groups Affected:
Staff Faculty
Campuses Affected:
OSU-Tulsa
OSU-Oklahoma City
Northern Oklahoma College at Stillwater
Langston University
OSU-Stillwater
OSU-Institute of Technology
Connors State College
Panhandle State University
OSU Center for Health Services
Northeastern Oklahoma A & M
Services Affected:
Administrative Technology - Banner Cognos
Estimated Resolved Time:
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu