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Outage/Service Interruptions - Resolved - Admin Tech - Banner ERP Transcript Printing

Resolved - 07/09/2018 18:40

Resolved Time:
07/09/2018 18:40
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Update - 07/09/2018 19:08

Outage Details:
These services have been restored to full functionality as of 6:40 PM, 7/9. IT technicians will continue to closely monitor these services to ensure availability.
People/Groups Affected:
Staff Student
Campuses Affected:
OSU-Stillwater
OSU-Oklahoma City
Langston University
Panhandle State University
Northeastern Oklahoma A & M
OSU Center for Health Services
Connors State College
Northern Oklahoma College at Stillwater
OSU-Tulsa
OSU-Institute of Technology
Services Affected:
Administrative Technology - Banner Transcript Printing
Estimated Resolved Time:
07/09/2018 18:40
Technical Details:
No additional information is available at this time.

Additional Information:
No additional information is available at this time.

Update - 07/09/2018 18:00

Outage Details:
IT technicians are aware of the issue and are continuing work to resolve the problem.
People/Groups Affected:
Staff Student
Campuses Affected:
OSU-Institute of Technology
Northeastern Oklahoma A & M
OSU Center for Health Services
OSU-Tulsa
OSU-Oklahoma City
Langston University
Northern Oklahoma College at Stillwater
Connors State College
Panhandle State University
OSU-Stillwater
Services Affected:
Administrative Technology - Banner Transcript Printing
Estimated Resolved Time:
07/10/2018 08:00
Technical Details:
No additional information is available at this time.
Additional Information:
No additional information is available at this time.

Original Outage - 07/08/2018 06:00

Outage Details:
Transcript printing is currently unavailable due to a change in Banner job processing that was implemented during system maintenance this weekend.

Created:
07/10/2018 21:46
People/Groups Affected:
Staff Student
Campuses Affected:
OSU Center for Health Services
OSU-Oklahoma City
Panhandle State University
Langston University
OSU-Stillwater
OSU-Tulsa
Connors State College
Northeastern Oklahoma A & M
Northern Oklahoma College at Stillwater
OSU-Institute of Technology
Services Affected:
Administrative Technology - Banner Transcript Printing
Estimated Resolved Time:
07/10/2018 08:00
Technical Details:
No additional information is available at this time.

Additional Information:
IT technicians are currently working to resolve the issue.

Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu