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Oklahoma State University

Outage/Service Interruptions - Resolved - Instructional Technology - Canvas

Resolved - 08/25/2020 12:35

Resolved Time:
08/25/2020 12:35
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Original Outage - 08/25/2020 11:30

Outage Details:
Technicians have identified an issue that is causing reduced or interrupted service when attempting to access or download files from Canvas. Technicians are working on implementing a solution. To follow these issues directly from Instructure, please navigate to the following status page: https://status.instructure.com/
Created:
09/25/2020 22:28
People/Groups Affected:
Faculty, Staff, Students
Campuses Affected:
OSU-Stillwater
OSU Center for Health Services
OSU-Institute of Technology
OSU-Oklahoma City
OSU-Tulsa
Services Affected:
Canvas
Estimated Resolved Time:
Technical Details:
No additional information is available at this time.
Additional Information:
If you encounter the error we have seen that refreshing the page and then attempting to access the file again has resolved the error.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu