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Oklahoma State University

Scheduled Downtime - iSupport Upgrade

Original Outage - 09/18/2020 17:00

Outage Details:
iSupport (https://isupport.okstate.edu) will not be available during the downtime while IT technicians perform maintenance on the iSupport server. The downtime will affect anyone who attempts to access iSupport and associated data.
Created:
10/17/2020 22:41
People/Groups Affected:
Faculty, Staff, and Students
Campuses Affected:
OSU-Stillwater
Langston University
OSU Center for Health Services
Connors State College
Northeastern Oklahoma A & M
Panhandle State University
Northern Oklahoma College at Stillwater
OSU-Tulsa
OSU-Institute of Technology
OSU-Oklahoma City
Services Affected:
iSupport Services
Estimated Resolved Time:
09/18/2020 18:00
Technical Details:
iSupport will be upgraded from version 16.1.0.2 to 16.5.0.4
Additional Information:
Email messages sent to helpdesk@okstate.edu will be processed after iSupport has been updated.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu