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Oklahoma State University

Outage/Service Interruptions - Resolved - Cowboy Mail

Resolved - 04/14/2021 16:45

Resolved Time:
04/14/2021 16:45
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.

Technical Details:
No additional information is available at this time.

Original Outage - 04/13/2021 17:20

Outage Details:
New mail accounts and Updates to Cowboymail accounts are currently unavailable. Changes made in Okey will not be updated until the issues are resolved. These include:

New mailbox creation;
Email address change;
Enabling an account;
Disabling an account;
Locking an account;
Unlocking an account
Created:
05/13/2021 23:10
People/Groups Affected:
Faculty Staff Students
Campuses Affected:
OSU-Tulsa
OSU Center for Health Services
OSU-Oklahoma City
Northeastern Oklahoma A & M
OSU-Stillwater
Langston University
Panhandle State University
Northern Oklahoma College at Stillwater
OSU-Institute of Technology
Connors State College
Services Affected:
Cowboy Mail
Estimated Resolved Time:
04/14/2021 17:00
Technical Details:
No additional information is available at this time.
Additional Information:
IT is working with the vendor to resolve the issues.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu