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Oklahoma State University

Outage/Service Interruptions - Resolved - Canvas

Resolved - 04/27/2021 03:15

Resolved Time:
04/27/2021 03:15
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Original Outage - 04/27/2021 02:00

Outage Details:
Vendors will be performing database updates in order to better meet the needs of Canvas.
Created:
05/28/2021 05:57
People/Groups Affected:
Staff Students
Campuses Affected:
OSU-Institute of Technology
OSU-Tulsa
OSU Center for Health Services
OSU-Stillwater
OSU-Oklahoma City
Services Affected:
Canvas
Estimated Resolved Time:
04/27/2021 03:00
Technical Details:
We will be updating our database management system on the back-end to address a bug we've found that could otherwise result in long periods of downtime in Canvas for you and your users. This update is a proactive measure to reduce chances of an outage in the system.
Additional Information:
N/A
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu