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Oklahoma State University

Outage/Service Interruptions - Resolved - CSGold GUI Connection

Resolved - 10/09/2021 18:45

Resolved Time:
10/09/2021 18:45
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
Technical Details:
No additional information is available at this time.

Update - 10/09/2021 18:25

Outage Details:
IT Technicians are aware of the issue and are continuing work to resolve the problem.
People/Groups Affected:
Faculty Staff
Campuses Affected:
OSU-Tulsa
OSU-Stillwater
Services Affected:
CSGold GUI
Estimated Resolved Time:
10/09/2021 19:30
Technical Details:
No additional information is available at this time.
Additional Information:
If any users encounter problems with the CSGold GUI, please contact HelpDesk at 405-744-4357.

Original Outage - 10/08/2021 12:00

Outage Details:
There is an issue with the connection to the CSGold database from the CSGold GUI that is causing intermittent problems for users. Technicians are working to restore services to affected users.
Created:
11/07/2021 22:01
People/Groups Affected:
Faculty Staff
Campuses Affected:
OSU-Stillwater
OSU-Tulsa
Services Affected:
CSGold GUI
Estimated Resolved Time:
10/09/2021 18:00
Technical Details:
No additional information is available at this time.
Additional Information:
If any users encounter problems with the CSGold GUI, please contact HelpDesk at 405-744-4357.
Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu