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Oklahoma State University

Outage/Service Interruptions - Resolved - Admin Tech - Banner ERP ODS

Resolved - 10/12/2021 13:00

Resolved Time:
10/12/2021 13:00
Resolution:
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.

Technical Details:
No additional information is available at this time.

Update - 10/12/2021 07:09

Outage Details:
IT Technicians are aware of the issue and are continuing work to resolve the problem.
People/Groups Affected:
Staff
Campuses Affected:
OSU-Institute of Technology
Langston University
OSU-Tulsa
Northeastern Oklahoma A & M
OSU Center for Health Services
Connors State College
Northern Oklahoma College at Stillwater
OSU-Oklahoma City
Panhandle State University
OSU-Stillwater
Services Affected:
Administrative Technology - ODSP
Estimated Resolved Time:
10/12/2021 13:00
Technical Details:
No additional information is available at this time.

Additional Information:
Cognos reports will not reflect the latest FINANCIAL AID data until the refresh process has completed.

Original Outage - 10/11/2021 04:00

Outage Details:
Banner FINANCIAL AID data is still being refreshed in production ODS due to an issue with some of the mappings.

Created:
11/10/2021 22:54
People/Groups Affected:
Staff
Campuses Affected:
OSU-Tulsa
Connors State College
OSU Center for Health Services
Langston University
Northern Oklahoma College at Stillwater
Northeastern Oklahoma A & M
OSU-Institute of Technology
OSU-Oklahoma City
OSU-Stillwater
Panhandle State University
Services Affected:
Administrative Technology - ODSP

Estimated Resolved Time:
10/12/2021 08:00
Technical Details:
No additional information is available at this time.

Additional Information:
Cognos reports will not reflect the latest FINANCIAL AID data until the refresh process has completed.

Announcement Contact Information:
ITHelpdesk
405-744-4357
helpdesk@okstate.edu