Outage/Service Interruptions

What services does this affect?

Cowboy Mail

Who does this affect?

Students Faculty Staff

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Microsoft determined that a cloud service supportability update wasn't fully instituted which resulted in the Security Alerts, although no actual security problem was present. They have reverted the problematic update to restore certificate evaluation compatibility and avoid these pop-up messages for users and are confirming with some affected users that this action has resolved the issue.

Resolution - May 12th 3:41 pm

It has been confirmed that reverting the problematic update has resolved the issue and that users are no longer met with the security alert when accessing the Outlook desktop client. IT technicians will continue to monitor these services to ensure availability.