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Oklahoma State University

Outage/Service Interruptions

Resolved - Admin Tech - Banner 9

Began: Jan 9th 12:00 pm

Resolved: Jan 9th 5:18 pm

What services does this affect?

Administrative Technology - Banner 9 Employee Self Service

Who does this affect?

Staff

Campuses Affected

All OSU A&M Campuses

How does this affect me?

Time Approval Proxies no longer changes user's access. There is no confirmation that "You are acting as proxy for [UserName]"

Resolution - Jan 9th 5:18 pm

Banner Employee Self Service was upgraded over the weekend to version 9.21. This version introduced the defect of users not being able to access employees??? time reports as a proxy user. There is a workaround for this issue. Users that have reported this issue will be contacted with this information. For any user experiencing this issue, contact help@okstate.edu.

For Additional Information Contact

IT Helpdesk
405-744-4357
helpdesk@okstate.edu