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Oklahoma State University

Outage/Service Interruptions

Canvas - Timeout Errors - Issue Resolved

Began: Jan 31st 3:22 pm

Resolved: Jan 31st 5:19 pm

What services does this affect?

Instructional Technology Services - Canvas

Who does this affect?

Students, Faculty, Staff

Campuses Affected

  • OSU-Oklahoma City
  • OSU-Institute of Technology
  • OSU-Tulsa
  • OSU-Stillwater
  • OSU Center for Health Services

How does this affect me?

Some users are receiving 504 Timeout errors when attempting to access Canvas. Instructure technicians have identified the issue and are implementing a fix.

Canvas.okstate.edu and outreachprograms.okstate.edu may experience issues. Instructure is aware of the issue and is working to restore services. Progress can also be followed directly from Instructure https://status.instructure.com/.

Resolution - Jan 31st 5:25 pm

These services have been restored to full functionality.

For Additional Information Contact

IT Helpdesk
405-744-4357
helpdesk@okstate.edu